{"id":440,"date":"2021-01-25T10:07:56","date_gmt":"2021-01-25T10:07:56","guid":{"rendered":"https:\/\/www.heesenyachts.com\/yachttalk\/?p=440"},"modified":"2021-01-25T12:35:52","modified_gmt":"2021-01-25T12:35:52","slug":"s01e7-life-on-board","status":"publish","type":"post","link":"https:\/\/www.heesenyachts.com\/yachttalk\/s01e7-life-on-board\/","title":{"rendered":"S01E7 &#8211; LIFE ON BOARD"},"content":{"rendered":"<section class=\"block_vimeo_video\">\n\n\n<div class=\"vimeo_video\">\n\n\t<iframe loading=\"lazy\" id=\"vimeovid_503034254\" src=\"https:\/\/player.vimeo.com\/video\/503034254\" width=\"854\" height=\"480\" frameborder=\"0\" allow=\"autoplay\" webkitallowfullscreen mozallowfullscreen allowfullscreen><\/iframe>\n\n<\/div>\n\n<div class=\"vimeo_thumbnail vimeo_thumbnail_503034254\"><img decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Thumbnail-YachtTalk-episode-7.jpg\" class=\"attachment-large-feat size-large-feat\" alt=\"\" srcset=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Thumbnail-YachtTalk-episode-7.jpg 1600w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Thumbnail-YachtTalk-episode-7-300x169.jpg 300w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Thumbnail-YachtTalk-episode-7-1024x576.jpg 1024w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Thumbnail-YachtTalk-episode-7-768x432.jpg 768w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Thumbnail-YachtTalk-episode-7-1536x864.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div>\n<button onclick=\"play_video_503034254()\" class=\"vimeo_play_button vimeo_play_button_503034254\">\n\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 15.8 20.34\"><defs><style>.a{fill:#000839}<\/style><\/defs><polygon class=\"a\" points=\"15.8 10.17 0 20.34 0 0 15.8 10.17\"\/><\/svg>\n<\/button>\n\n<\/section>\n\n<script type=\"text\/javascript\">\n\n    function play_video_503034254() {\n\t\tvar player = document.getElementById(\"vimeovid_\"+503034254);\n\t\tvar data = { method: \"play\" };\n\t\tplayer.contentWindow.postMessage(JSON.stringify(data), \"*\");\n\n\t\tjQuery('.vimeo_thumbnail_503034254').fadeOut(1500);\n\t\tjQuery('.vimeo_play_button_503034254').fadeOut(1500);\n\t}\n        \n<\/script>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"has-text-align-center wp-block-heading\">LIFE ON BOARD<\/h1>\n\n\n\n<h3 class=\"has-text-align-center wp-block-heading\">25 JANUARY 2021<\/h3>\n\n\n\n<p>The perfect superyacht is nothing without a great crew. But what does it take to create the ultimate service experience for the owner and guests? In episode seven of YachtTalk we look into trends in training and recruiting a quality crew. We discover how diversity is key to a more effective crew, as well as other golden rules for a crew to run like clockwork and deal with conflict effectively. And, of course, we have a sneak peek behind the scenes to see what really goes on below deck!<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section class=\"block_guests fullwidth\">\n\n\t<h2>Guests<\/h2>\n\n\t\n\n\t<div class=\"block_guests_guests\">\n\t\t\n\t        <div class=\"block_guests_single_guest\">\n\n\t        \t<div class=\"episode_guests_image\">\n\t        \t\t<img decoding=\"async\" width=\"500\" height=\"440\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Edouard_de_Maille\u2560u-500x440.jpg\" class=\"attachment-medium-crop size-medium-crop\" alt=\"\" srcset=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Edouard_de_Maille\u2560u.jpg 500w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Edouard_de_Maille\u2560u-300x264.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t        \t<\/div>\n\n\t        \t<div class=\"episode_guests_content\">\n\t        \t\t\n\t\t\t        \t\t\t        \n\t\t\t        \t<a name='0'><\/a>\t\t\t        \t\n\t\t\t\t\t\t<h4>Edouard De Maill\u00e9<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Co-Founder of Edmar International <\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"episode_guests_full_text\">\n\t\t\t\t\t\t\tTogether with Antoine Rostagnat, Edouard founded yacht management agency EDMAR International, which started out as a household staff service agency. Convinced that a home or yacht should only be about leisure, their services are focused on a worry-free experience.<br \/>\r\n<br \/>\r\n<a href=\"https:\/\/www.linkedin.com\/in\/edouard-de-maill%C3%A9-58212271\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2020\/10\/linkedin.png\" alt=\"LinkedIn\" width=\"25\" \/><\/a>\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"##0\" class=\"episode_guests_link\">\n\t\t\t\t\t\t\tREAD MORE\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t        \n\t    \n\t        <div class=\"block_guests_single_guest\">\n\n\t        \t<div class=\"episode_guests_image\">\n\t        \t\t<img decoding=\"async\" width=\"500\" height=\"440\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Erik_Smit-500x440.jpg\" class=\"attachment-medium-crop size-medium-crop\" alt=\"\" srcset=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Erik_Smit.jpg 500w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Erik_Smit-300x264.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t        \t<\/div>\n\n\t        \t<div class=\"episode_guests_content\">\n\t        \t\t\n\t\t\t        \t\t\t        \n\t\t\t        \t<a name='1'><\/a>\t\t\t        \t\n\t\t\t\t\t\t<h4>Erik Smit<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Trainer at Luxury Hospitality Management<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"episode_guests_full_text\">\n\t\t\t\t\t\t\tFrom a young age, Erik knew that hospitality would be his industry of choice. He now shares his 20-plus years of experience as a trainer and consultant. Luxury Hospitality Management specialises in selecting and training yacht crew, based on their effective skills and personality strengths platform.<br \/>\r\n<br \/>\r\n<a href=\"https:\/\/www.linkedin.com\/in\/erik-smit-6a997913\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2020\/10\/linkedin.png\" alt=\"LinkedIn\" width=\"25\" \/><\/a>\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"##1\" class=\"episode_guests_link\">\n\t\t\t\t\t\t\tREAD MORE\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t        \n\t    \n\t        <div class=\"block_guests_single_guest\">\n\n\t        \t<div class=\"episode_guests_image\">\n\t        \t\t<img decoding=\"async\" width=\"500\" height=\"440\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Deborah_Viger-500x440.jpg\" class=\"attachment-medium-crop size-medium-crop\" alt=\"\" srcset=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Deborah_Viger.jpg 500w, https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2021\/01\/Deborah_Viger-300x264.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t        \t<\/div>\n\n\t        \t<div class=\"episode_guests_content\">\n\t        \t\t\n\t\t\t        \t\t\t        \n\t\t\t        \t<a name='2'><\/a>\t\t\t        \t\n\t\t\t\t\t\t<h4>Deborah Viger<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Chief stewardess <\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"episode_guests_full_text\">\n\t\t\t\t\t\t\tDeborah has been sailing the world as a chief stewardess for almost a decade. Her most recent role is chief stewardess aboard Heesen yacht Solemates. For this 55-metre yacht Deborah also served as the project liaison during the build between the management, interior designers and shipyard.<br \/>\r\n<br \/>\r\n<a href=\"https:\/\/www.linkedin.com\/in\/deborah-viger-5460b1205\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.heesenyachts.com\/yachttalk\/wp-content\/uploads\/2020\/10\/linkedin.png\" alt=\"LinkedIn\" width=\"25\" \/><\/a>\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"##2\" class=\"episode_guests_link\">\n\t\t\t\t\t\t\tREAD MORE\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t        \n\t    \n\t<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>What does it take to create the ultimate onboard experience for the owner and guests? In episode seven of YachtTalk by Heesen, Edouard de Maill\u00e9 of yacht management agency EDMAR International explains what it\u2019s like to serve the most demanding clients. Erik Smit, trainer at Luxury Hospitality Management, shares his secrets on picking and moulding the perfect crew. And in place of fake reality show \u2018Below Deck\u2019, we get an authentic picture of life on board from experienced chief stewardess Deborah Viger.<\/p>\n","protected":false},"author":2,"featured_media":445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/posts\/440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/comments?post=440"}],"version-history":[{"count":8,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/posts\/440\/revisions"}],"predecessor-version":[{"id":465,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/posts\/440\/revisions\/465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/media\/445"}],"wp:attachment":[{"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/media?parent=440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/categories?post=440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.heesenyachts.com\/yachttalk\/wp-json\/wp\/v2\/tags?post=440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}